Improve visibility into servicing-related GL activity through a controlled reconciliation process that connects financial balances to loan-level transaction detail.
Mortgage servicers often manage reconciliation activity across disconnected GL systems, bank data, spreadsheets, and servicing platforms. While enterprise GL systems provide financial balances, they typically lack the loan-level operational detail needed to fully research servicing-related activity.
Effective reconciliation requires more than balancing totals. High-performing servicing organizations combine financial controls with operational detail to improve accuracy, research efficiency, and oversight.
1. Data Aggregation Combine GL activity, bank statement data, and servicing information into a centralized reconciliation process
2. Balance & Transaction Validation Reconcile balances, outstanding activity, and GL control amounts across daily and monthly cycles.
3. Automated Matching Apply configurable reconciliation rules to identify offsetting transactions and clear matching activity automatically
4. Exception Management Surface unresolved transactions and account outages for analyst review and research.
5. System-Assisted Resolution Support reconciliation teams with guided matching and remaining transaction analysis.
6. Reporting & Governance Produce standardized reconciliation reporting with approvals, supporting documentation, and audit history.
Reconciliation processes become increasingly inefficient when financial balances, operational activity, and exception tracking are managed separately across multiple systems and manual workflows.
Common Operational Challenges
– SVP, Servicing Finance
Process Transformation in Practice
A leading mortgage servicer modernized its reconciliation operations by implementing Integra GL Recon to supplement and extend its existing general ledger process. Prior to implementation, reconciliation teams relied heavily on spreadsheets and manual research to connect servicing activity with GL balances and bank transactions
Before
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After
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Results
By centralizing reconciliation workflows and linking GL transactions to loan-level payee information, the organization significantly improved exception research, accelerated balancing cycles, strengthened controls, and increased visibility into servicing-related financial activity
The GL Recon module within Integra RECON acts as an operational extension of the mortgage servicer’s existing general ledger environment. Rather than replacing the core GL platform, the system enhances reconciliation workflows by combining financial balances, bank activity, and loan-level servicing detail into one centralized process.
The GL Recon module enables:
– Vice President, Finance Operations
When reconciliation processes combine financial controls with operational servicing detail, organizations improve both accounting accuracy and operational efficiency.
See how Integra RECON helps mortgage servicers modernize reconciliation workflows, improve visibility, and strengthen operational controls.
