Integra BILLING

Subservicing billing and invoicing shouldn’t be a drain on your team’s resources—or your customers’ patience. Why trust this critical business process to multiple disconnected applications? Or Excel spreadsheets and emails?

With Integra BILLING, your subservicing team can harness the power of dynamic pricing and deliver accurate invoices on time, every time. This fully customizable solution streamlines your entire billing and invoicing operation with features built for enterprise. You’ll reduce processing costs, eliminate costly errors, boost customer satisfaction and gain valuable performance insights.

The power of Integra BILLING

SINGLE-SOURCE SYSTEM

• System integration Automated integration of accounting, general ledger and servicing system data
• Fully configurable user security Seamless single sign-on and enhanced protection with multifactor authentication
• Ease and accuracy Automated aggregation of data and reports and funnel processing, plus built-in data and calculation integrity checks
• Process standardization Operational consistency that streamlines processing and reduces training time

PROACTIVE MANAGEMENT OF THE BILLING PROCESS

• Automatic billing lines from reports Direct conversion of report data into billable items, reducing manual work and improving accuracy.
• Documentation assurance Rules-based file attachment requirements for backup documentation
• Streamlined reporting Customizable import templates and an expanded library of reports from Black Knight, Sagent and more
• Real-time information and analytics Period-over-period analytics that provide new business insights and maximize opportunities for dynamic pricing
• End-to-end confidence Billing threshold alerts that identify data issues immediately, plus approval workflows that ensure the accuracy of every bill before it goes to the client
• Improved collections Automated escalation tools that address overdue accounts quickly and accurately

ENHANCED CUSTOMER EXPERIENCE

• Pricing flexibility Quick and easy definition and adjustment of pricing models, plus model billing scenarios to optimize pricing when the market changes
• Convenient customer portal Secure interface that lets customers communicate, review bills and store backup documentation
• Flexible invoice delivery Multiple convenient options —secure file transfer protocol, client portal, or print—that let you match customers’ preferences and operational needs